After an extended hiatus, I’m back today with a new installment of the Video Book Club. If you’ve ever been to a Starbucks and if you’re a student of leadership, you’ll likely be interested in Onward, the new book by Starbucks Chairman and CEO Howard Schultz.
In this edition of the Video Book Club, I talk a bit about two leadership qualities of Schultz that really come through in his book and how he used them to drive the remarkable turnaround that Starbucks has had in the past couple of years.